We value your privacy and are committed to protecting the personal information you provide while using this website and during the process of purchasing or inquiring about our services. This Privacy Policy outlines how we collect, use, store, and protect your information, as well as the rights you have regarding your personal data.
- Information Collection
We may collect the following information when you browse the website, submit inquiry forms, book services, submit project requirements, or complete a service purchase:
Name or contact person’s name;
Email address;
Phone number;
Service requirements and project-related information;
Project materials, text content, or files voluntarily submitted by you;
Order, payment, and service records;
IP address, browser type, device information, and website access logs;
Necessary website usage information obtained via cookies and similar technologies.
We collect only the information necessary to provide services, process orders, respond to inquiries, and improve the website experience.
- Information Use
We may use the collected information for the following purposes:
Processing your service bookings and orders;
Communicating with you regarding your needs;
Understanding project requirements and arranging relevant services;
Sending order confirmations, service schedules, and necessary notifications;
Processing payments and related transaction records;
Providing customer support and after-sales service;
Improving website functionality, user experience, and service quality;
Preventing unauthorized use, fraud, or other abnormal activities;
Fulfilling obligations under applicable laws and regulations.
We will not sell your personal information to third parties, nor will we use your information for commercial purposes unrelated to you.
- Payment Information
If you make a payment through the website, relevant payment information may be processed by third-party payment service providers in accordance with their own privacy policies and security standards. We generally do not directly store sensitive payment information such as full bank card numbers or card security codes.
We retain only the transaction information necessary for order completion, financial records, customer service, and legal compliance.
- Project Materials
If you voluntarily submit project requirements, text content, images, files, or other materials to us, we will use these materials only to the extent necessary to provide the requested services, communicate with you regarding the project, and complete the relevant work.
We will not publicly display or sell your submitted private project materials to third parties without your authorization, except where disclosure is required by law or necessary to complete the services.
5. Cookie Technology
This website may use cookies and similar technologies to maintain proper website operation, save user preferences, analyze website traffic, and improve the user experience.
Necessary cookies may be used when you visit the website to ensure its basic functions operate correctly. Regarding non-essential cookies, we provide appropriate choice mechanisms in accordance with applicable laws and regulations and use them only after obtaining the necessary authorization.
You can manage or delete cookies through your browser settings; however, disabling certain cookies may affect the normal use of some website functions.
- Information Sharing
We do not sell, rent, or exchange your personal information with third parties arbitrarily. We may share relevant information to the extent necessary in the following situations:
Payment processing service providers;
Website hosting, technical maintenance, or security service providers;
Partner service providers necessary to complete services;
Requests made by legal, regulatory, or government authorities in accordance with the law;
Situations necessary to protect the legitimate rights and interests of the website, customers, or the public.
All information sharing is based on the need to fulfill business purposes or legal obligations.
- Information Retention
We retain your personal information based on business needs, order records, customer service requirements, and applicable laws and regulations. Upon the expiration of the retention period, we will delete, anonymize, or otherwise process the relevant data using reasonable security measures.
Different types of data may have different retention periods; for example, order and transaction records may need to be retained in accordance with applicable financial and legal requirements.
- Information Security
We implement reasonable technical and administrative measures to protect your personal information and prevent unauthorized access, use, modification, disclosure, or loss.
Although we take reasonable security measures, data transmission over the Internet cannot be guaranteed to be absolutely secure; therefore, we cannot guarantee that information is free from security risks in all circumstances.
- Your Privacy Rights
In accordance with applicable privacy and data protection laws, you may have the following rights:
To request access to the personal information we hold;
To request the correction of inaccurate or incomplete information;
To request the deletion of personal information, subject to legal requirements;
To request the restriction of the processing of specific data;
To object to certain data processing activities;
To request to obtain or transfer personal data, where applicable;
To withdraw previously granted authorizations.
If you wish to exercise these rights, please contact us using the contact details published on the website. We may require reasonable information to verify your request and identity in order to prevent unauthorized data access.
10. Third-Party Websites
This website may contain links to third-party websites or services. Third-party websites maintain their own privacy policies and data processing rules. When you visit third-party websites, their information processing practices are not directly controlled by this Privacy Policy; we recommend that you review their privacy policies before using their services.
- Children’s Privacy
The services provided on this website are primarily intended for users who are legally capable of using the services independently. We do not knowingly collect unnecessary personal information from children. If we discover that such information has been submitted in error, we will take appropriate measures to address the matter within the scope permitted by law.
- Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our business operations, adjustments to website functionality, or changes in applicable laws and regulations. Updated content will be posted on this website and will take effect from the date of publication.
We recommend that you check this page periodically to stay informed about our latest privacy protection measures.
- Contact Us
If you have any questions regarding this Privacy Policy, our handling of personal information, or your privacy rights, please contact us using the contact details provided on this website. We will review and address your inquiries within a reasonable timeframe.